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Designer / Here to help.

So what's all this about then?

It's the Job to be Done. Everything else is the process.

Where does it all begin?

Brief - identify - requirements - gut reactions - examples - end goals.

Let's hit the books?

Research - personas - journey maps - storyboards - needs - expectations - uses

Do you want some content with that?

Content - who, what, when, where, why - animations - loading - exit - pause - errors

The red wire connects to the green wire?

Wireframe - layouts - style guides - paths - red routes - interactions - vibe - blocking

Make it beautiful?

Style guides - feeling - vibe - standards.

Does it do what we want?

When is a process done? Does it get the job done? Is it efficient and understandable? Either the new experience and tasks we've designed are implemented without any fanfare or it's a new product and it's time to tell people about it.

It should go without saying, at the end of each stage we should try and talk to actual end-users, they're the ones who really matter after all. 

To quote the great Lars Ulrich "What the fuck does that mean anyway, done?"

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